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Technical Service

By utilizing constant innovative technology, create value beyond expectation for customers and return to the employees and the society.

Technical capability

The Company has established “Jiangsu Marine Engineering and Special Port Lifting Equipment Engineering Technology Center”, “Jiangsu Enterprise Technology Center”, “Jiangsu Enterprise Work Station for Postgraduates” and other R&D platforms. The Company technology center owns several technical personnel with senior professional titles and high academic degree, and carries out “industry-university-research” activities with Nanjing University of Science And Technology, Tongji University Taicang High-tech Institute, and other famous universities and institutes, establishes long term cooperation, constantly widens industry-university-research cooperation scope, and effectively enhances the R&D innovation capability of the Company.
The Company adheres to the idea that “innovation is the basis of competitiveness”, inputs a lot of funds for technology R&D, to maintain the leadership of the Company in the market competition. Currently, the Company owns 5 high-tech products, 23 national authorized patents, including 9 invention parents, 1 software copyright, and publishes 20 papers on national periodicals.

Customer service

Service idea of Rainbow: serve the customers with heart and soul
“Serve the customers with heart and soul” is the core idea of RHI. “ Pursue customers’ satisfaction and exceed customers’ expectation” is our constant pursuit.

It has laid a solid foundation for us to service the customers better and guarantee the customers to enjoy high quality, high efficiency and individual service resources to establish standard, normalized, and professional service system and constantly completed service network. We will adhere to the service idea of “professional, standard, fast and satisfactory”, to constantly provide products and services beyond expectation for customers , actively create value for customers, and become a reliable partner for the customers.